How much does this all cost?
My pieces start at $5 each (including design time), although on average my pieces are $8ish each, these are typically the wedding pieces. The smaller pieces (ie thank yous) are $2-$3 each (including envelopes). I am willing to work within a budget. It's difficult for me to give an exact price on custom pieces right away because I have to look into the required materials... some cost more, some cost less.

 

The quote that is given is based on what you see is what you get. I will go over the proofs throughly so you know whats included. Anything past that is extra. For example: If you say you want a ribbon from the start then that will be included in the inital quote. If you say you want a ribbon AFTER the first proofs then that's extra.


Photo retouching is extra.

 

What's your lead time?
Since all orders are custom designed and hand made, time frames are dependent upon the complexity and quantity of the order. Generally, I prefer to have a 3-4 week time frame. Rush fees may apply to shorter time tables.

Is there a minimum order?
Yes and no. It really just depends on what needs to be done. Please contact me and I can tell you more based on what it is you are looking for. I am willing to work with your budgetary needs.

Do you ship overseas?
I will ship your order to any address you designate, however international shipping charges may apply. I am not responsible for shipping damage.

Do you require a deposit?
I require a 70% deposit upon your final approval of the proof. The remaining 30% plus shipping fees will be due at the time of shipping.

What are my payment options?
I accept checks, cash or PayPal. There is a 3% service fee to use PayPal.

Can I order a sample to be mailed to me?
Because each invitation is custom designed and hand made specifically for the client, I do not stock samples and it would be costly for me to send out samples for each order. I do try to provide samples of the paper choices for approval. You will receive a proof of the sample design you select via e-mail and please be assured that I produce the highest quality product.


Do you proofread?
No. I do scan the wording that is provided to me and by the nature of my profession, I often catch things no one would. However, I do not actually proofread. Please be sure to check and double check all spellings and wording to make sure everything is how you see fit.


Can you print in other languages?
I can print in any language you specify however I do not provide a translation service. I require that the wording be submitted exactly how you want it to appear on your item. This includes making sure the punctuation and accent marks are placed correctly. Any changes needed due to an error in spelling, punctuation or grammar that you provide, can only be changed for an additional fee to the customer.

Do you offer letterpress?
Yes, I provide that service, but it does raise the price of the invitation and may require more time to produce the order.

How does the whole process work?
I like to begin by scheduling an appointment. This appointment can be done over the phone, through email, or face to face. During this initial meeting, we will discuss ideas, color schemes, embellishments, shapes, wording, quantity, and price ranges, etc. I will stay in contact with you during the design and creation process to keep you well informed of the status of your order. After the design is created, I will send you the design via e-mail. An actual proof can be provided (if requested) at the price of a sample. After you have given final written approval and I have received your 70% deposit (by check or money order), production will begin on your order. The remaining balance owed, including shipping costs, will be due at time of shipping.

After I receive the proof can I still make changes?
You can make changes to your order up to 2 times until I have received your final approval and begin producing your order. Changes after that can be made, however an additional fee of $15 will be charged to the customer. A complete redesign will be a fee of $75.

If I like part of one invitation and part of another, what can you do?
That is the beauty of a custom design. My goal is to get you the exact design you have envisioned for your event and this may mean changing any part of a piece to suit your needs. I am pleased when clients provide their own creative ideas or an idea they wish to blend with my ideas. I encourage my clients to look around to get ideas and send them to me to help guide me to the perfect design.


Customer Service Guarantee
When providing my printing services to you, I understand and want to take part in, your special event. I will maintain contact with my clients during the entire process keeping constant updates on the designing process, production and overall status of the order. My goal is to ensure that the completed product is a replica of what you have always envisioned you would have, to share this occasion. Although, I cannot offer refunds for custom orders, I will do everything I can to make sure you are satisfied with your final result. If there is an error on my part, I will reprint your order at my expense.

 

 

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